• I can usually combine shipping to save you money, as long as items are ordered at the same time. However, once the mailing label is created and paid for, I may still be able to combine shipping, but there is no guarantee I will be able to refund the additional shipping cost. It will depend on whether or not I am able to receive a refund from the shipper for the label. 

 

  • For paintings over 8x10 in size, buyer pays actual shipping costs, including packaging materials and handling. Shipping costs calculated at time of purchase are an estimate only. If applicable, an invoice for the difference will be sent. Items will not ship until full payment of shipping costs is received.

My intention is for each customer to be 100% satisfied with their purchase. In the case that there is a problem, my return policy is as follows:
 

For online orders:
 

  • Returns must be initiated no later than 30 days after the original order date. To initiate a return, email amy@wordmagicart.com with the order number and reason for return.

  • Unless the item is defective, return shipping is at customer’s expense. Once the item is received, the refund will be processed. Initial shipping expenses will be deducted from the refund amount.
     

For in-person transactions:
 

  • Unless the item is defective, all in-person sales are final. Full or partial refunds may be issued on a case-by-case basis for special circumstances.